Introduction
At Time Rewards, we are committed to transparency about how we collect, use, and protect your personal information. This Cookies Policy explains what cookies are, how we use them on our website, and how you can manage your cookie preferences.
This policy should be read alongside our Privacy Policy and Terms of Service to provide you with a complete understanding of our data practices.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analyzing site traffic, and personalizing content.
Cookies contain information that is transferred to your device’s hard drive and stored there. They typically contain the name of the website from which they came, how long they will stay on your device, and a unique identifier.
How We Use Cookies
Time Rewards uses cookies to:
- Enhance User Experience: Remember your login status, preferences, and settings
- Analyze Website Performance: Understand how visitors interact with our site
- Personalize Content: Show relevant rewards and offers based on your interests
- Ensure Security: Protect against fraudulent activity and secure user accounts
- Marketing and Advertising: Deliver targeted advertisements and measure campaign effectiveness
- Technical Functionality: Enable essential website features and services
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:
- User authentication and account access
- Shopping cart functionality
- Security features
- Basic website navigation
- Remembering your cookie preferences
Performance and Analytics Cookies
These cookies help us understand how visitors use our website by collecting information about:
- Pages visited most frequently
- Time spent on different pages
- Error messages encountered
- Overall website performance metrics
Third-party services we use:
- Google Analytics
- Adobe Analytics
- Hotjar (for user behavior analysis)
Functionality Cookies
These cookies enhance your browsing experience by remembering:
- Your preferred language and region
- Font size and display preferences
- Items in your wishlist or comparison tools
- Previous searches and browsing history
Marketing and Advertising Cookies
These cookies are used to:
- Show you relevant advertisements on our site and other websites
- Measure the effectiveness of advertising campaigns
- Limit the number of times you see an advertisement
- Track conversion rates and user engagement
Third-party advertising partners:
- Google Ads
- Facebook Pixel
- Microsoft Advertising
- Amazon DSP
Social Media Cookies
When you interact with social media features on our site (like sharing buttons), these cookies may be set by:
- Facebook
- Twitter
- LinkedIn
- Instagram
- YouTube
Cookie Duration
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period):
- Session Cookies: Deleted when you close your browser
- Short-term Persistent Cookies: Typically last 30 days to 1 year
- Long-term Persistent Cookies: May last up to 2 years for authentication and preferences
Third-Party Cookies
Some cookies on our website are set by third-party services. We work with reputable partners who adhere to strict privacy standards:
Google Services
- Google Analytics (website performance tracking)
- Google Ads (advertising and remarketing)
- Google Tag Manager (tag management)
- reCAPTCHA (security and spam prevention)
Social Media Platforms
- Facebook (social sharing and advertising)
- Twitter (social sharing and content integration)
- LinkedIn (professional networking features)
Customer Service Tools
- Zendesk (customer support chat)
- Intercom (customer communication)
Payment Processing
- Stripe (secure payment processing)
- PayPal (payment gateway)
Managing Your Cookie Preferences
You have several options to control cookies:
Browser Settings
Most web browsers allow you to:
- View cookies stored on your device
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Set preferences for specific websites
Popular browser cookie management:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
Cookie Consent Management
When you first visit our website, you’ll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
- Access detailed information about each cookie type
You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.
Opt-Out Tools
For advertising cookies, you can opt out through:
Impact of Disabling Cookies
While you can browse our website with cookies disabled, please note that:
- Some features may not work properly
- You may need to re-enter information repeatedly
- Personalized content and recommendations may not be available
- Website performance tracking will be limited
- You may see less relevant advertisements
Mobile App Cookies
Our mobile applications may use similar tracking technologies including:
- Software Development Kits (SDKs)
- Mobile advertising identifiers
- Local storage technologies
- Push notification tokens
You can manage these through your device settings.
Updates to This Policy
We may update this Cookies Policy periodically to reflect:
- Changes in our cookie usage
- New third-party services
- Updates to privacy regulations
- Improvements to our privacy practices
When we make significant changes, we will:
- Update the “Last Updated” date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our website
- Request renewed consent where required by law
International Data Transfers
Some of our third-party cookie providers may transfer data internationally. We ensure all transfers comply with applicable data protection laws including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- LGPD (Lei Geral de Proteção de Dados)
Your Rights
Depending on your location, you may have rights regarding cookies and personal data:
- Right to Access: Request information about cookies and data collected
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Portability: Receive your data in a machine-readable format
- Right to Object: Opt out of certain data processing activities
Contact Information
If you have questions about our use of cookies or this policy, please contact us:
Email: support@timerewards.com Phone: 1-800-631-1365 (Ext 144) Mail: Time Rewards 9600 Great Hills Trail Suite 150W Austin, TX 78759 United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM CST
For privacy-related inquiries, please include “Cookie Policy Inquiry” in your subject line.
Regulatory Compliance
This Cookies Policy is designed to comply with:
- GDPR (EU General Data Protection Regulation)
- ePrivacy Directive (EU Cookie Law)
- CCPA (California Consumer Privacy Act)
- COPPA (Children’s Online Privacy Protection Act)
- PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
